What are the risks of starting an internal community without thinking through effective community management? [Quora]

The question on Quora is expanded to ask: When launching an internal community platform, it’s often quite tempting to get lost in the technology implementation. Now it’s definitely quite important to provide an attractive first release of collabware, but what role does community management play in making the roll out effective? Or is community management […]

Economic Incentives that Don’t Cost Money

It is possible to have economic incentives to motivate, recognize and/or reward behaviors (and behavior change) that don’t cost a dime — the key is in creating and valuing a non-financial economy in the organization.

Reflections on #IeL09, Part 6

Dennis gets me to offer up my needling qualms with IeL09 (mainly Will Wright shoulda spoke all day and I shouldn’t ever follow Will Wright with a presentation of my own). Dennis then switches gears and gets me to go deeper into what I was presenting on.