What are the risks of starting an internal community without thinking through effective community management? [Quora]

The question on Quora is expanded to ask: When launching an internal community platform, it’s often quite tempting to get lost in the technology implementation. Now it’s definitely quite important to provide an attractive first release of collabware, but what role does community management play in making the roll out effective? Or is community management […]

Design, Empathy and Community

I’ve been playing with this notion in my head over the last couple of weeks that while it’s clear that there are digital literacy skills needed, there seems to be little progress made on what those literacy skills look like.  I spent the day at the Chicago Children’s Museum thinking about this, watching my 6- […]

Simple Governance for Learning Communities

Governance is an important tool in sustaining a community.  When the community has a hand in shaping a living governance (meaning it’s dynamic and prone to change with the changing needs of the community), based on a set of shared goals, you gain trust in the systems and in the communications that are going on […]

Post-Mortem on Black Swan Society

Yesterday I stated at the end of my lengthy ramble that “that there is enduring value in hub and spoke models of community building and organizational change, even without sponsorship from authoritative leaders.  Even when we fail in this model, we at least still learn…” I’d like to share a little post-mortem on one of […]

Leading, Leadership, Community and Change

Malcolm Gladwell (@gladwell) has a very interesting article on Twitter, Facebook, and social activism in The New Yorker today. In the National Journal Magazine, Jonathan Rauch [website] has a fascinating article that dissects How Tea Party Organizes Without Leaders. Gladwell seems to assert that social activism will only be effective when you at least have a […]